Global Online PMDay 2021

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Building Healthy Relationships for Conflict:

Learning to navigate conflict is critical for building effective, high-performing teams. Without that skill, teams either avoid conflict or engage in unhealthy, unproductive bickering. Either way, diversity of thought suffers and teams fail to produce high-quality outcomes. In this presentation, Sam Falco explores how to build robust work relationships that allow teams to engage in healthy, productive conflict.


Friday, September 17, 2021, from 9:00 A.M. — 6:00 P.M.

Session: Building Relationships for Healthy Conflict

Speaker: Sam Falco, Principal Trainer, AgileThought

Date: Friday, September 17, 2021

Time: 12:15 — 1:00 P.M.

About Sam Falco

Sam Falco is a Professional Scrum Trainer with over 20 years of experience in information technology. He has been a technical writer, network administrator, network engineer, and software quality assurance tester and team lead. He became a Scrum Master in 2008 and has applied Scrum in a variety of domains including desktop publishing, finance, insurance, anti-malware and accounting.