IT Infrastructure Coordinator – Costa Rica / Guatemala

Main Responsibilities:

  • Will be in charge of streamlining workflow to enforce policies and procedures that protect the organization’s IT infrastructure from all forms of security breaches.
  • Each type of vulnerability is expected to be identified by the respective IT department to resolve them, ensuring that the network, systems, and data remain secure.
  • Once you have the flow, you will make sure that it works successfully considering the possible internal scenarios.
  • Likewise, you will document the process in a way that its accessibility and continuity are possible.


  • Technician or Bachelor’s degree in computer science, systems engineering, or a related field.
  • Basic knowledge of information security frameworks such as but not limited to vulnerability process management.
  • ISO 27001 knowledge (desirable certified)
  • At least 2 years of experience in an information security role.
  • Knowledge of Service Management tools ( ServiceNow or similar)
  • Proficient with Excel and other collaborative tools.
  • Advanced English is required.


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Position Information
Country Costa Rica
Location Remote
Job Type Full Time