(Mexico City, MEXICO) – AgileThought – a leading provider of agile-first, end-to-end digital consulting and transformation services to Fortune 1000 clients – announced with LivePerson a partnership in favor of digital acceleration and the offering of next-generation solutions for their clients. At the end of 2020, the developer of conversational platforms with Artificial Intelligence LivePerson chose AgileThought as a strategic business partner in Latin America.
“This union will not only enrich AgileThought’s solutions portfolio, but it will also strengthen LivePerson’s delivery service. Furthermore, it will promote the commercialization of their products and services in our clients, expanding their capacity to connect with their consumers immediately and timely”, said Gabriel Vilchis, Chief Business Officer at AgileThought.
The combined companies’ effort will allow the development of service delivery capabilities and technical support in Latin America. In addition to diversifying the next-generation technology and solutions that AgileThought offers to its customers.
Antonio Santos, LATAM General Manager at LivePerson, expressed: “We are incredibly excited to be partnered with AgileThought who have a breadth of technical experience and deep-rooted relationships across the LATAM Market. It is a pivotal time in the adoption and applications of AI technologies. It is great to find a strategic partner who is as enthusiastic about these opportunities as we are”.
Gabriel Vilchis concluded by mentioning that this interaction will facilitate the expansion of AgileThought’s portfolio, with one of the products that spearheaded the use of Artificial Intelligence (AI) in both conversations for attention and sale with end consumers.
LivePerson makes life easier for people and brands everywhere through trusted conversational AI. Our 18,000 customers, including leading brands like HSBC, Orange, GM Financial, and The Home Depot, use our conversational solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. LivePerson has been named to Fast Company’s World’s Most Innovative Companies list for its leadership in artificial intelligence. For more information about LivePerson, please visit www.liveperson.com.
From ideation and design to scaled delivery and support, AgileThought helps Fortune 1000 clients transform, build and run their digital business. AgileThought leverages next-generation technologies to create competitive differentiation and exceptional customer experiences for their clients. With consultants and delivery centers across North and Latin America, AgileThought provides scaled agile-first delivery for a variety of industries with expanding expertise across all facets of digital transformation application development, advanced data analytics (AI, ML, & IoT), cloud services, UX design, DevOps, and automation. For more information, visit agilethought.com or call 1-877-514-9180.