Support Every Aspect of Your IT Infrastructure
Reinforce business continuity with a fully supported and responsive integrated services stack focused on actively addressing mission-critical software challenges, generating superior outcomes and delivering compelling ROI.
A Fortune 100 healthcare company approached AgileThought to automate processes in patient record keeping and to streamline workflows. Using Robotic Process Automation (RPA), AgileThought built an automation solution fully supported by a RUN team around the clock. Now, thousands of patient records are updated every day, unlocking the true potential of a digital workforce.
Move beyond incident management to critical maintenance with next-level Service Level Management. Leverage automation of fixes, failure prediction and incident lifecycle management to retain full control over your business.
Automatically resolve ticket problems with RPA. Quick to implement with zero operational downtime, RPA improves productivity, quality, and consistency, allowing your team to focus on higher impact services and business initiatives.
Increase the speed, efficiency and effectiveness of your processes. Dedicated, skilled professionals support platform continuity, operations governance, organizational change management, program orchestration, and process automation.
A leading gaming developer – creator of one the most-played PC games in the world and a key driver in the explosive growth of e-sports – enlisted AgileThought to provide player support for its gaming catalog. Players are the foundation of this company, so keeping them happy is a top priority.
AgileThought’s team works directly with global VMs to support delivery in the following areas: