We Are AgileThinkers

About the Job

The Client Partner is accountable for growing sales and owning the end to end client relationship(s) within their assigned territory which may be comprised of one or more clients.  Based on client(s) budget in terms of revenue, a team of additional account team members may be assigned such as Client Executive(s) and Client Delivery Lead(s).  This role is responsible for sales, revenue, profit, delivering on client commitments and overall client satisfaction.  Although this is a general management role by scope, success depends on his/her ability to grow revenue profitably and sequentially.

Locations

• Dallas, TX
• Chicago, IL
• Cincinnati, OH
• New York Metro
• Atlanta, GA

Responsibilities

• Become well versed in AgileThought’s core offerings, culture, and differentiators
• Accountable for overall Sales, Delivery, Profit and Loss and Customer Satisfaction for assigned client(s)
• Achievement of sales, revenue, profit and client satisfaction targets
• Directly owns client account planning, client renewals and expand-sell
• Go to market strategy, planning and execution
• Drive sales and profitability by (i) Identifying and targeting new prospects, (ii) leveraging your existing relationships, and (iii) leveraging existing AgileThought relationships
• Client management – primary accountability for all client(s) in the defined territory
• Develop revenue, profit forecasts for assigned territory
• Achieve annual and quarterly sales, revenue and profit goals as set forth by the Chief Revenue Officer
• Initiate and execute client entertainment activities with individual stakeholders, influencers and internal teams
• Monitor and cultivate client satisfaction
• Leverage client stakeholder relationships to support the collections process when issues occur
• Delivery on client commitments as sold
• Know the client’s program management structure and dependencies that program areas have with one another
• Identify new applications of technology to help the client leverage to gain business advantage
• Understand the industry and market trends relevant to assigned segment
• Attend networking functions and trade shows/expos in those industries or technologies
• Mentor and Grow supporting sales team members

Minimum Qualifications

• Ability to travel anywhere AgileThought does business, either now or in the future with the expectation of being comfortably on the road up to 75% of the time
• Bachelor’s Degree in Business, Sales or related fields
• Comparable record of Sales Leadership Experience
• +10 years’ experience in a sales, general management, delivery management role, in the technology services industry and/or consulting business
• Demonstrated success with one of the nationally recognized selling methodologies (Miller Heiman, IBM’s Signature Selling Method, Sandler Solution Selling, etc.)
• Passion for developing solid personal relationships with the current and potential clients
• Deep market knowledge and ability to uncover customer organizational visions and strategies
• Proven ability to adapt the message and meeting approach for various levels of a client organization
• Proven success in building internal relationships with delivery teams that result in steering a solution through the initial envisioning stage to the product delivery
• Excellent oral and written communication/presentation skills
• Willingness to take on additional responsibility to ensure team success and quality solutions
• Team player that understands how your own work is important to the team's success
• Ability to multitask
• Professionalism; to include written and oral communication
• A desire to constantly learn and share new knowledge
• A caring attitude – care about what you do, who you do it with and how you’re going to be successful in the end

Preferred Qualifications

• Experience selling with partners
• Developed and executed winning go to market strategies
• History of delivering double digit sales and revenue growth
• Experience managing a P&L
• Experience with a CRM or contact management application
• Willingness to work after normal business hours and weekends to develop and nurture client relationships
• Proficient with MS Office (i.e., Outlook, Excel, Word, PowerPoint)
• Excellent organizational and time management skills, with the ability to discern and prioritize value add activities that will drive revenue and profitability
• Passionate about technology and staying up to date with changing trends
• Other attributes:  absolute team player, aggressive problem solver, good business judgment, sense of humor, and genuinely enjoys selling

Locations:

Dallas, Austin, Houston

About the Job:

The Enterprise Account Executive will be responsible for business development and sales activities which drive the growth and profitability of AgileThought, focused exclusively on acquiring new enterprise clients.  Enterprise clients are defined as having >= $.5B in annual revenue, and realistic opportunity to radiate multiple AgileThought services and offerings to create year over year revenue and growth.  Specific duties will include identifying target clients based upon a set of predefined criteria, securing meetings with target clients, presenting our solutions to prospective clients, efficiently moving clients through the sales process, adroitly handling objections, and closing the sale. 

Responsibilities:

• Become well versed in AgileThought ’s core offerings, culture, and differentiators
• Identify strategic markets and verticals that represent revenue growth opportunities
• Drive sales and profitability by (i) Identifying and targeting new prospects, (ii) leveraging your existing relationships, and (iii) leveraging existing AgileThought relationships
• Develop revenue forecasts for your assigned region and clients
• Provide input for the company’s business development budget and take responsibility for adherence to the same
• Achieve annual and quarterly sales goals as set forth by the COO/and or leadership team
• Attend networking functions and trade shows/expos
• Collaborate with AgileThought technical staff to create a statement-of-work and/or proposal to win business
• Keep CRM system and portal updated with relevant information and recording prospects/leads
• Identify and pursue referrals to other departments and companies and take ownership of “follow me” relationships
• Initiate and execute client entertainment activities with individual stakeholders, influencers and internal teams
• Seek to expand the footprint of relationships on both sides 
• Monitor and cultivate client satisfaction
• Leverage client stakeholder relationships to support the collections process when issues occur
• Transition client relationships to long term Client Executives when the time is right so attention can remain focused on new client acquisition

Minimum Qualifications:

• 8+ years of experience in a sales role, preferably in a technology service industry and/or consulting business
• Demonstrated success with one of the nationally recognized selling methodologies (Miller Heiman, IBM’s Signature Selling Method, Sandler Solution Selling, etc.)
• Excellent interpersonal skills with the ability to comfortably sell to C-level executives with ease
• Deep “rolodex” of buyers in enterprise companies and free from any non-compete restrictions to leverage that
• Excellent oral and written communication/presentation skills
• Consistent track record of successfully selling high value-added solutions, services, or products to Fortune 1000 companies
• Excellent organizational and time management skills, with the ability to discern and prioritize value add activities that will drive revenue and profitability
• Ability to travel anywhere AgileThought does business, either now or in the future with the expectation of being comfortably on the road approximately 50 – 75% amount of time 
• Willingness to work after normal business hours and weekends to develop and nurture client relationships
• Proficient with MS Office (i.e., Outlook, Excel, Word, PowerPoint)
• Experience with a CRM or contact management application strongly desired
• Strong attention to detail
• Other attributes:  absolute team player, aggressive problem solver, good business judgment, sense of humor, and genuinely enjoys selling
• Passionate about technology and staying up to date with changing trends 

Preferred Qualifications:

• 4-year degree preferred

Location:

Atlanta, GA

About the Job:

The Enterprise Account Executive will be responsible for business development and sales activities which drive the growth and profitability of AgileThought, focused exclusively on acquiring new enterprise clients.  Enterprise clients are defined as having >= $.5B in annual revenue, and realistic opportunity to radiate multiple AgileThought services and offerings to create year over year revenue and growth.  Specific duties will include identifying target clients based upon a set of predefined criteria, securing meetings with target clients, presenting our solutions to prospective clients, efficiently moving clients through the sales process, adroitly handling objections, and closing the sale. 

Responsibilities:

• Become well versed in AgileThought ’s core offerings, culture, and differentiators
• Identify strategic markets and verticals that represent revenue growth opportunities
• Drive sales and profitability by (i) Identifying and targeting new prospects, (ii) leveraging your existing relationships, and (iii) leveraging existing AgileThought relationships
• Develop revenue forecasts for your assigned region and clients
• Provide input for the company’s business development budget and take responsibility for adherence to the same
• Achieve annual and quarterly sales goals as set forth by the COO/and or leadership team
• Attend networking functions and trade shows/expos
• Collaborate with AgileThought technical staff to create a statement-of-work and/or proposal to win business
• Keep CRM system and portal updated with relevant information and recording prospects/leads
• Identify and pursue referrals to other departments and companies and take ownership of “follow me” relationships
• Initiate and execute client entertainment activities with individual stakeholders, influencers and internal teams
• Seek to expand the footprint of relationships on both sides 
• Monitor and cultivate client satisfaction
• Leverage client stakeholder relationships to support the collections process when issues occur
• Transition client relationships to long term Client Executives when the time is right so attention can remain focused on new client acquisition

Minimum Qualifications:

• 8+ years of experience in a sales role, preferably in a technology service industry and/or consulting business
• Demonstrated success with one of the nationally recognized selling methodologies (Miller Heiman, IBM’s Signature Selling Method, Sandler Solution Selling, etc.)
• Excellent interpersonal skills with the ability to comfortably sell to C-level executives with ease
• Deep “rolodex” of buyers in enterprise companies and free from any non-compete restrictions to leverage that
• Excellent oral and written communication/presentation skills
• Consistent track record of successfully selling high value-added solutions, services, or products to Fortune 1000 companies
• Excellent organizational and time management skills, with the ability to discern and prioritize value add activities that will drive revenue and profitability
• Ability to travel anywhere AgileThought does business, either now or in the future with the expectation of being comfortably on the road approximately 50 – 75% amount of time 
• Willingness to work after normal business hours and weekends to develop and nurture client relationships
• Proficient with MS Office (i.e., Outlook, Excel, Word, PowerPoint)
• Experience with a CRM or contact management application strongly desired
• Strong attention to detail
• Other attributes:  absolute team player, aggressive problem solver, good business judgment, sense of humor, and genuinely enjoys selling
• Passionate about technology and staying up to date with changing trends 

Preferred Qualifications:

• 4-year degree preferred

Locations

Remote- USA, Contract

About the Job:

The Product Analyst is an AgileThought team member involved in many aspects of a customer engagement; from leading a team, to the collaboration with other team members and customers to determine the best solution for a particular engagement to the design, development and delivery of software products.

Responsibilities:

• Active listener, excellent note taker, and tracks decisions and action items from meetings
• Creates and maintains the product backlog, supporting the Scrum process
• Train and support new Product Owners on Scrum framework
• Ensures the implementation strategy aligns to the goals of the product strategy and business needs
• Facilitate large stakeholder meetings and perform qualitative overviews of more junior level analysts
• Work with the project management, project sponsors and internal project stakeholders and document key conversations
• Identify project stakeholders and user classes. Document user class characteristics. Identify appropriate representatives for each user class and negotiate their responsibilities in order to reflect the true intent of the system
• Elicit requirements using user stories, interviews, document analysis, storyboards/strawmans, surveys, site visits, business process descriptions, business analysis, task and workflow analysis, and/or stakeholder viewpoints
• Generate and maintain requirements specifications according to standard templates, using natural language simply, clearly, unambiguously, and concisely
• Model requirements using various engineering techniques and models to identify gaps and assist with the derivation of operational and functional requirements
• Lead requirements analysis and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable, and that they conform to standards
• Prioritize requirements to meet stakeholder needs and enhance the design and implementation processes
• Lead peer reviews and inspections of requirements documents. Participate in peer reviews of work products derived from requirements specifications to ensure that the requirements were interpreted correctly
• Mentors those with less experience through informal channels
• Facilitates effective team interaction

Minimum Qualifications:

• Professional Scrum Product Owner Certification
• Facilitation skills utilizing visual indicators and process boards
• Deep understanding of the Product Owner needs and Stakeholder vision
• Understands the business domain of the solution and is familiar with industry best practices
• Familiar with scaled agile frameworks
• Exceptional written and oral communication skills
• Aptitude and desire for learning new technologies
• Ability to self-organize and manage your time
• Ability to learn business concepts quickly
• Ability to lead and mentor others on agile development practices
• Ability to actively participate in discussions to solve problems with project stakeholders
• Ability to communicate business concepts to technical and non-technical team members
• Ability to multitask across different projects
• Experience successfully navigating organizational issues, constraints and concerns
• Ability to learn business concepts quickly
• A desire to constantly learn and share new knowledge, whether this is reading a book and posting a review on our Yammer, or giving a lunch and learn on the hottest new topics in your field
• Become a partner and trusted advisor to clients, advising on best-fit technologies and best practices
• Ability to listen and distinguish stated user requests from the underlying true needs
• Ability to think analytically and to critically evaluate the information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details, abstract up from low-level information to a more general understanding
• Ability to facilitate requirements peer reviews
• Boardroom presence / interact with senior leaders with confidence
• Ability to communicate information effectively to customers, managers, and technical staff
• Ability to work in high-velocity environments while maintaining attention to detail, work and workmanship quality and professionalism
• Punctuality and consistent ability to meet project deadlines
• Ability to work alone in areas of core competencies with minimal guidance
• Modeling skills, to represent requirements information in graphical forms that augment textual representations in natural language
• A caring attitude – care about what you do, who you do it with and how you’re going to be successful in the end

Preferred Qualifications:

• Technically savvy, entrepreneurial spirit who thrives in environments that reward self-initiative and resourcefulness
• Non-complainer – everyone has something they’d rather not do
• Familiar with Audit/Assurance practices within the Big 4
• Willing to Travel (While travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

Locations:

Tampa, Atlanta, Orlando

About the Job:

The Data & Analytics Back-end developer is an AgileThought team member involved in the design, development and delivery of data integration and data engineering solutions with special focus in Databricks.

Our goal is to have our clients view our delivery teams as a valuable partner in assisting them in achieving business value through the software solutions we provide.

Our goal is nothing less than creating unparalleled experiences for our clients and staff.  Successful delivery of the intended solution is paramount, but enduring value lies in executing in a way that cannot be found with any other provider and leaving the client with the best possible feeling of success.

Responsibilities:

• Works with product and development team to understand database design and data integration requirements and ensures the solution provides business value
• Designs and develops database objects including tables, views, stored procedures, and functions.
• Develops ETL/ELT packages, data pipelines and data transformations that meet security, performance and scalability SLAs
• Ensures that data passes data quality validations
• Collaborates with stakeholders and team members to deliver on new business initiatives and platform enhancements
• Works with data scientists to generate a machine learning record that is optimized for Machine Learning and AI activities
• Implements and support a Databricks data engineering pipeline using notebooks in Spark SQL, Python, R and/or Scala

Minimum Qualifications:

• S./B.A. degree in Computer Science, STEM related field or equivalent relevant work experience
• 5+ years of experience developing databases and data integration (ETL/ELT) projects
• 2+ years working with the Databricks platform in a Data Engineering role for Machine Learning related projects
• A proven experience developing data integration projects
• Infrastructure architecture and configuration
• Database design and development i.e. tables, views, stored procedures, functions, partitions
• ETL/ELT package development, deployment and scheduling
• Advanced T-SQL language programming i.e. window functions, common table expressions
• Data Warehouse and Data Lake design and development
• Master data management and data quality assurance
• A strong understanding of data extraction, transformation and loading techniques
• Transactional, periodic, and accumulating data loading patterns
• Slowly changing dimension principals and design
• ETL/ELT, partitioning, and change data capture load techniques
• Blocking, semi-blocking and non-blocking load operations
• A functional understanding of big data technologies
• Specific knowledge of the Hadoop ecosystem and how the various programs support big data movement and analytic
• Practical experience with at least one major distribution, i.e., Cloudera, Hortonworks, Spark, Microsoft HDInsight, Synapse Analytics, Databricks, etc.
• An understanding of how big data and traditional BI solutions integrate and some of the common concerns that should be addressed
• A high-level understanding of Machine Learning
• Major algorithm classes and training needs, e.g., supervised versus unsupervised
• ML process understanding, such as CRISP-DM
• An understanding of the data management technology landscape and specific services and tools in Azure and AWS:
• Azure based tools including Stream Insights, Azure Synapse Analytics, Azure Data Factory, Azure Data Lake, Microsoft R Server, Azure ML
• AWS S3, AWS Glue, AWS Data Catalog, AWS Athena
• Other tools including Microsoft SQL Server Integration Services, Informatica, Alteryx
• Expert level SQL programming
• Advanced level Python language programming

Desired Qualifications:

• Experience in the Healthcare industry
• Certifications in Microsoft, Azure and AWS technologies and data platforms
• Experience deploying and configuring infrastructure and networking in AWS and/or Azure

About the Job:

The Senior Sourcing Recruiter will be responsible for managing the search and selection process for AgileThought’s open positions.  You will be responsible for partnering with hiring leaders to conduct primarily external candidate searches, day to day interactions with vendor partners, manage the candidate flow up to and including offer/acceptance and new hire onboarding.

Locations:

• Remote USA – East or Central Time Zone

Responsibilities:

• Execute a high touch recruiting experience from beginning to end while owning full life cycle responsibilities
• Prioritize and self-manage as you support fast growing technical staff
• Manage/provide daily oversight and direction to the Talent Acquisition Coordinator
• Executes branding and sourcing strategies to leverage leads, referrals, utilizing social media and leveraging personal networking to find top talent
• Develops and maintains a strong pipeline of candidates for common open roles by way of proactive recruiting methods; community events, meet-ups, code camps, professional organizations, and college relationships
• Manages full cycle recruiting processes for 25+ concurrent searches.
• Facilitates ‘feedback huddles’ on all candidates with all interviewing team
• Maintains excellent working relationships with our external staffing partners
• Screens candidates via phone, video and/or in-person and assists Talent Acquisition Coordinator with preparing candidate interviews slates and interview schedules
• Serves as a secondary backup for new hire onboarding, participates in updating and maintaining recruiting related materials
• Participates/leads Talent Acquisition meetings with internal Delivery Team to share updates on open positions and candidate pipelines
• Attends recruiting events (job fairs, Code Camps/ Meet Up’s etc.) on a regular basis
• Works with Talent Acquisition team to manages job description database and make updates when necessary
• Ensures full compliance with company and legal requirements
• Maintains a strong candidate and new hire experience
• Supports Talent Acquisition/HR projects and other duties as assigned

Minimum Qualifications:

• 5+ years of full-cycle recruiting is required
• At least 3 years of full cycle recruiting experience in the technology arena is required
• Recruiting experience in a high-volume environment is required
• Corporate and staffing agency work experience is ideal
• You have experience in driving the recruiting process in a high growth environment and get excited about doing it again!
• High energy – willing to ‘roll up their sleeves’ to help the team
• Relentless drive to find and connect with the best talent. Passion for a ‘white glove’ candidate experience.
• Outstanding problem-solving skills/willingness to take responsibility/accountability and ownership when things go wrong with an attitude of ‘what did I learn? How can I fix it? And what can be done to prevent his from happening again?’
• Ability to provide innovation to existing process and sources, as well as create new or improved approaches
• Strong negotiation / closing skills
• A proactive, results-driven approach with excellent interpersonal and influence skills
• Ability to grasp and continually learn new technologies, knowledge of IT terminology, roles, and market
• Comfortable with escalating issue to US Talent Acquisition leader related to candidate offers and/or staffing vendor issues in a timely manner
• Superior verbal and written communication skills
• Strong customer service skills and attitude
• Effective computer skills with all Microsoft Applications (Word, Excel, PowerPoint)
• Excellent attention to detail, accuracy and follow through
• Ability to multi-task and consistently meet deadlines
• Ability to work with confidential information on a daily basis
• Ability to qualify a candidate and understand what each candidate brings to the table, as well as connect that candidate with the right opportunity.
• You pride yourself in staying current with the latest trends in technology and possess the ability to build and maintain a network of top-tier technical and business talent to help us hit our hiring numbers

Preferred Qualifications:

• Full-time regular position with benefits 
• Normal team business hours (9am-6pm) – some flexibility with start and end times 
• Must be flexible with overtime and weekends (on an as needed basis)
• Ability to travel up to 25% of the time in support of our recruiting efforts (on as needed basis)

About the Job:

The TA's primary responsibility is to own the technical solution being delivered for the client. Owning the technical solution goes well beyond architecture. The TA is expected to be a lead; helping to drive all aspects of delivery. The TA is expected to be skilled in client service, analysis, architecture, design, development, testing, ALM, and agile project management (typically Scrum or Kanban). Every project will vary based on the nature of the work and the people assigned. The TA is expected to help fill in and/or identify gaps so that the project’s delivery can be managed effectively. 

TAs are expected to be leaders that demonstrate aptitude for learning new technology, situational awareness with the client, demonstrate a positive client service attitude, and hold themselves accountable to the outcomes they commit to. 

TAs are expected to be skilled developers. Part of their time is to be spent doing the equivalent work of a Senior Developer. The time spent de-queuing stories (coding) will vary depending on the project. 

Responsibilities for the role can vary from project to project; due to the nature of every project being different in problem, client, and team. The following captures the broad expectations of the role.  

Locations:

• Tampa, FL
• Orlando, FL
• Remote

Responsibilities:

• Technical excellence on delivery engagements; this includes architecture, design patterns, quality and testing, development operations, and release management as a holistic consideration of the solution
• Lead teams delivering quality software using agile principles and a devops mindset
• Explain abstract technical concepts, risks, and options to non-technical stakeholders
• Provide guidance and support across the entire project lifecycle: from sales, to development, to maintenance, to retirement/replacement
• Guide clients and teams in planning, scoping, development practices, and quality
• Lead design reviews of systems architecture for cloud, on-premise, and hybrid topologies
• Evaluate, define, and create reusable development frameworks, tools, platforms, and documentation
• Provide technical oversight and guidance
• Model and evangelize agile practices and mindset for team members and clients
• Maximize value produced for the client
• Provide technical estimates for sales pursuits and present as a technical SME
• Provide organizational leadership and guidance regarding technology-focused strategic objectives
• Support the practice on staffing decisions for new and ongoing engagements at the direction of a Principal TA
• Mentor and manage career development for up to 4 Developers
• Coach and support TA Track team members
• Participate in interview process for Developers and TAs
• Self-manage competing responsibilities and commitments

Minimum Qualifications:

• 8+ years relevant professional work experience
• 5+ years of hands on development experience in a technical role
• Exceptional written and oral communication skills
• A strong sense of ownership and a willingness to work with team members to drive successful client outcomes
• A desire to constantly learn, teach, and share new knowledge
• Skilled in understanding and abstracting complex business problems to develop technical solutions
• Skilled in communicating technical decisions, risks, and options to non-technical stakeholders
• Skilled in negotiating mutually beneficial outcomes
• Demonstrated ability to communicate collaboratively in front of a whiteboard (both physical and virtual)
• Demonstrated ability to understand audience and adjust communication style as necessary
• Back End Architects: Expertise designing and implementing enterprise applications with .NET Core or Java
• Front End Architects: Expertise designing and implementing enterprise applications using modern client-side frameworks such as React or Angular
• Expert-level understanding of common architectural patterns and trends
• Expertise and experience with modern DevOps patterns, practices, and tools
• Expertise and experience with modern software delivery and development tools such as Azure DevOps or Jira
• Project experience with agile frameworks such as Scrum, Kanban, or Lean
• Project experience with agile technical practices including unit testing and continuous integration
• Experience navigating client issues, constraints, and risks; demonstrated ability and willingness to communicate concerns in situationally appropriate manner.
• Excellent self-organization and time management skills
• Willingness to participate in a culture of feedback
• Commitment to professionalism in communication and action
• Desire to teach and mentor team members with respect to technology, agile practices, and career paths
• Able to lead a distributed team effectively
• Willing to travel

Preferred Qualifications:

• Full stack architectural experience with modern front-end technologies such as Angular or React
• Professional certifications in cloud architecture, infrastructure, and platforms
• Container orchestration and microservice implementation experience
• Expertise implementing desired state configuration/infrastructure-as-code tools.
• Cloud native experience
• Academic background in computer science

About the Job:

The TA's primary responsibility is to own the technical solution being delivered for the client. Owning the technical solution goes well beyond architecture. The TA is expected to be a lead; helping to drive all aspects of delivery. The TA is expected to be skilled in client service, analysis, architecture, design, development, testing, ALM, and agile project management (typically Scrum or Kanban). Every project will vary based on the nature of the work and the people assigned. The TA is expected to help fill in and/or identify gaps so that the project’s delivery can be managed effectively. 

TAs are expected to be leaders that demonstrate aptitude for learning new technology, situational awareness with the client, demonstrate a positive client service attitude, and hold themselves accountable to the outcomes they commit to. 

TAs are expected to be skilled developers. Part of their time is to be spent doing the equivalent work of a Senior Developer. The time spent de-queuing stories (coding) will vary depending on the project. 

Responsibilities for the role can vary from project to project; due to the nature of every project being different in problem, client, and team. The following captures the broad expectations of the role.  

Location:

• Remote

Responsibilities:

• Technical excellence on delivery engagements; this includes architecture, design patterns, quality and testing, development operations, and release management as a holistic consideration of the solution
• Lead teams delivering quality software using agile principles and a devops mindset
• Explain abstract technical concepts, risks, and options to non-technical stakeholders
• Provide guidance and support across the entire project lifecycle: from sales, to development, to maintenance, to retirement/replacement
• Guide clients and teams in planning, scoping, development practices, and quality
• Lead design reviews of systems architecture for cloud, on-premise, and hybrid topologies
• Evaluate, define, and create reusable development frameworks, tools, platforms, and documentation
• Provide technical oversight and guidance
• Model and evangelize agile practices and mindset for team members and clients
• Maximize value produced for the client
• Provide technical estimates for sales pursuits and present as a technical SME
• Provide organizational leadership and guidance regarding technology-focused strategic objectives
• Support the practice on staffing decisions for new and ongoing engagements at the direction of a Principal TA
• Mentor and manage career development for up to 4 Developers
• Coach and support TA Track team members
• Participate in interview process for Developers and TAs
• Self-manage competing responsibilities and commitments

Minimum Qualifications:

• 8+ years relevant professional work experience
• 5+ years of hands on development experience in a technical role
• Exceptional written and oral communication skills
• A strong sense of ownership and a willingness to work with team members to drive successful client outcomes
• A desire to constantly learn, teach, and share new knowledge
• Skilled in understanding and abstracting complex business problems to develop technical solutions
• Skilled in communicating technical decisions, risks, and options to non-technical stakeholders
• Skilled in negotiating mutually beneficial outcomes
• Demonstrated ability to communicate collaboratively in front of a whiteboard (both physical and virtual)
• Demonstrated ability to understand audience and adjust communication style as necessary
• Back End Architects: Expertise designing and implementing enterprise applications with .NET Core or Java
• Front End Architects: Expertise designing and implementing enterprise applications using modern client-side frameworks such as React or Angular
• Expert-level understanding of common architectural patterns and trends
• Expertise and experience with modern DevOps patterns, practices, and tools
• Expertise and experience with modern software delivery and development tools such as Azure DevOps or Jira
• Project experience with agile frameworks such as Scrum, Kanban, or Lean
• Project experience with agile technical practices including unit testing and continuous integration
• Experience navigating client issues, constraints, and risks; demonstrated ability and willingness to communicate concerns in situationally appropriate manner.
• Excellent self-organization and time management skills
• Willingness to participate in a culture of feedback
• Commitment to professionalism in communication and action
• Desire to teach and mentor team members with respect to technology, agile practices, and career paths
• Able to lead a distributed team effectively
• Willing to travel

Preferred Qualifications:

• Full stack architectural experience with modern front-end technologies such as Angular or React
• Professional certifications in cloud architecture, infrastructure, and platforms
• Container orchestration and microservice implementation experience
• Expertise implementing desired state configuration/infrastructure-as-code tools.
• Cloud native experience
• Academic background in computer science

About the Job:

The Senior Developer is an AgileThought team member involved in many aspects of a customer engagement; from the collaboration with other team members and customers to determine the best solution for a particular engagement to the design, development and delivery of software products.  

Locations:

• Remote

Responsibilities:

• Designing, developing, implementing, and releasing high quality custom software solutions using Scrum
• Applying the very best technical agile patterns and practices when building custom software solutions
• Collaborating frequently with AgileThought’s customers to provide technical consultation and assistance; and working with these customers to build software solutions that add the most value to their business
• Working under some supervision from a Technical Architect or Delivery Leader, but will be expected to work independently on complex, non-routine tasks and projects - many unique to our customer’s organizations. You may interact with end users and other technical personnel to identify and correct issues
• Maintain continuous, open, consistent professional communication with customers, peers and team members. Openly listen to others and confirm understanding to ensure everyone is on the same page.
• Proactively looking for ways to keep all time productive and will use non-customer time for personal training, internal projects and administrative tasks
• Working on project teams consisting of both AgileThought customers and AgileThought team members
• Be committed to making a positive impact on our client’s engagements
• Working closely with team members on quality-related activities
• Leading and mentoring Developer I and Developer II’s through projects
• Contributes to AgileThought delivery methodology
• Aligns toward a business domain and provides organizational leadership

Minimum Qualifications:

• 8+ years software development experience 
• Expert in multiple technology frameworks 
• Expert understanding of design patterns 
• Strong development operations tooling and pattern capabilities 
• Strong understanding of enterprise scale out and scale up technologies 
• Deep understanding and experience with agile development practices, including unit testing and continuous integration 
• Strong understanding of all Scrum ceremonies 
• Strong ability to translate business needs into technology solutions 
• Ability to design and implement frameworks 
• Willingness to take on additional responsibility to ensure team success and quality solutions 
• Team player that understands how your own work is important to the team's success 
• Become a partner and trusted advisor to clients, advising on best-fit technologies and best practices 
• A desire to constantly learn and share new knowledge 
• Ability to self-organize and manage your time 
• Ability to learn business concepts quickly 
• Ability to multitask across different projects 
• Aptitude and desire for learning new technologies 
• Ability to work in high-velocity environments while maintaining attention to detail, work and workmanship quality and professionalism. 
• Punctuality and consistent ability to meet project deadlines. 
• Demonstrate the capability to work with the tools involved to implement and ensure compliance with the process put in place 
• A desire to constantly learn and share new knowledge, whether this is reading a book and posting a review on our Yammer, or giving a lunch and learn on the hottest new topics in your field 
• Exceptional written and oral communication skills  
• A caring attitude – care about what you do, who you do it with and how you’re going to be successful in the end 

Preferred Qualifications:

• Technically savvy, entrepreneurial spirit who thrives in environments that reward self-initiative and resourcefulness 
• Non-complainer – everyone has something they’d rather not do  
• Academic background in computer science 
• 10+ years relevant professional work experience
• Willing to Travel